Frequently Asked Questions (FAQ)

Will my child start the same day that I enroll them?

If it is in the best interest of the child to start the same day, we will do our best to ensure that they can start on the same day that they enroll. However, we typically start the child the following school day if enrollment is completed after 10:30am.

I am having difficulty accessing my AISD parent portal account. What should I do?

If you are experiencing difficulties with the AISD portal, please contact the family support line by dialing (512) 414-9187.

When can I come in to register my student(s)?

New and returning student registration is open Monday - Friday from 8:30am - 10:00am, if you arrive after 10:00am, you will need to return the next business day to enroll your child.

Do I have to register my student(s) online?

Yes. The district can no longer process paper registration forms. Families can contact Ana Whited, Parent Support Specialist, for support or attend a districtwide enrollment event for assistance with online enrollment.